System status and alerts

Information about system status and alerts with regard to our digital services.

System status

Systems are up and running.

Maintenance

19 June: Maintenance JapanKnowledge
Due to maintenance, the JapanKnowledge database will be unavailable on Wednesday 19 June from 8pm till 11pm.

Scheduled maintenance

All systems are available 7 days a week, 24 hours a day. The systems are actively monitored by our staff between 08:30 and 17:00 hrs. Scheduled maintenance is planned at the following times:

  • Daily between 02:00 hrs and 07:00 hrs for backup and control.
  • Weekly on Saturday, starting at 21:00 hrs until 22:00 hrs there may be disruption of SFX services.
  • Weekly on Monday, starting at 17:00 hrs until 08:00 hrs on Tuesday.

Major maintenance activities are usually planned during weekends or holidays and will be announced on this page. 

Which systems are affected?

Last Modified: 17-06-2013